Embarking on a beauty journey can be intimidating – you look at Yelp, you look on social media, you ask friends. You take the leap and make an appointment. What happens if you go to a provider and you’re not sure what to look for while you’re there? We round up some helpful tips to help you assess.
It’s true, there’s only one chance to make a good first impression. How did you feel upon entering the business? A space should feel warm, inviting, and clean. Someone, whether it be a receptionist or your stylist/esthetician, should greet you with a smile. Take a glance around the waiting area. Are there magazines everywhere? Wilted flowers staring at you? Make sure the space you enter is clean. After all, if a business can’t be bothered to clean a main area, most likely, the rest of the rooms are forgotten too.
Every service should begin with a consultation about your goals and expectations. Often times, you may be asked to sign a consent form or a customer intake form that reviews your past history. For instance, if your appointment is for a chemical peel, they may ask you if you have any allergies to aspirin (many peels contain salicylic acid). The technician should listen to you and ask questions to make sure you are both on the same page about why you are there. Don’t be afraid to ask questions as well. You should be the main focus during your appointment, whether you’re getting your hair colored, skin treated, or your nails painted.
Your appointment is finished! Now it’s time to assess how you feel. Did the appointment and service meet your expectations? If so, it is best to pre-book your next appointment before you leave, especially during the busy holiday season. Remember that you can always call to change a time, but sometimes technicians book out months in advance.
Your appointment didn’t go so well? If you get home and think that maybe the stylist or professional didn’t deliver, don’t be afraid to reach out to the business. We guarantee that business owners would rather you contact them to discuss your experience than have you leave unsatisfied. If you don’t feel comfortable going back, don’t stress. Sometimes a technician with a different personality would be a better fit. There are a wide variety of professionals and sometimes it takes a few appointments before you meet the perfect fit.